ServiceNow Engineer for New Jersey / Tampa, FL / Tempe, AZ

Hi

My name is Rohit Chauhan, and I am a Staffing Specialist at Novia Infotech LLC. I am reaching out to you on an exciting job opportunity with one of our clients.

 

Title: ServiceNow Engineer – Vulnerability Response (VR)
Location: New Jersey / Tampa, FL / Tempe, AZ

Job Summary:

We are seeking an experienced ServiceNow Vulnerability Response (VR) Engineer to support and enhance vulnerability management capabilities on the ServiceNow platform. The ideal candidate will have strong hands-on experience with the ServiceNow Vulnerability Response module, deep understanding of CMDB, Discovery, and ITSM processes, and proven expertise integrating ServiceNow with leading vulnerability scanning tools.

 

Key Responsibilities:

• Configure and customize the ServiceNow Vulnerability Response (VR) module to support vulnerability identification, prioritization, remediation, and reporting.
• Design and implement workflows, Flow Designer processes, business rules, client scripts, and UI actions supporting the end-to-end VR lifecycle.
• Develop automation for vulnerability assignment, remediation tracking, exception handling, and SLA management.
• Integrate ServiceNow VR with external vulnerability scanning tools such as Qualys, Tenable, Rapid7, Prisma Cloud, and others.
• Configure MID Servers, data sources, import sets, transform maps, and API integrations to automate vulnerability data ingestion.
• Integrate VR with ServiceNow CMDB to correlate vulnerabilities with configuration items (CIs) for accurate risk assessment.
• Create and maintain custom dashboards, reports, and Performance Analytics indicators to track vulnerability KPIs, trends, and remediation progress.
• Support security and compliance teams with actionable insights and operational metrics.
• Collaborate with security, infrastructure, and application teams to align VR processes with enterprise ITSM and security operations workflows.
• Ensure adherence to ServiceNow best practices, platform standards, and governance guidelines.
• Provide ongoing support, troubleshooting, and optimization of VR functionality.

 

Required Qualifications:

·        5–9 years of hands-on development experience on the ServiceNow platform.

·        2+ years of direct experience implementing and supporting ServiceNow Vulnerability Response (VR).

·        Strong experience with ServiceNow CMDB, Discovery, and ITSM processes.

·        Hands-on experience integrating with vulnerability scanners such as Qualys, Tenable, Rapid7, Prisma Cloud, or similar tools.

·        Proficiency in JavaScript, Glide API, Flow Designer, and REST/SOAP integrations.

·        Experience configuring MID Servers and managing data imports and integrations.

·        Strong analytical, problem-solving, and communication skills.

 

 

Rohit Chauhan IT Recruiter E: rohit.c@noviainfotech.com M: 972-430-3250 In: linkedin.com/in/rohitc12 www.noviainfotech.com A: 4421 Avenida Ln, McKinney, TX, 75070

 

 

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