Hi,
Hope you are doing well!!
I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details at Jitendra.s@noviainfotech.com
Job Description – SharePoint Administrator (L3 Support)
Role: SharePoint Administrator
Location: Seattle, WA (Onsite)
Experience: 10+ Years
Job Purpose
We are seeking an experienced L3 SharePoint & Microsoft 365 Support Engineer to join our global operations team. This role focuses on advanced technical support, administration, and troubleshooting of SharePoint Online, OneDrive for Business, and Microsoft 365 services. The ideal candidate will bring strong hands-on expertise in SharePoint administration along with solid troubleshooting skills in the Power Platform.
Key Responsibilities
Handle L3-level incidents and service requests related to SharePoint Online, OneDrive for Business, Power Platform, and other Microsoft 365 services.
Monitor, troubleshoot, and maintain SharePoint Online environments, including site collections, permissions, performance, and compliance.
Diagnose and resolve sync issues, outages, and performance problems across SharePoint and OneDrive.
Administer OneDrive for Business, including user access, retention, and recovery scenarios.
Act as an escalation point for L1/L2 support teams and mentor junior engineers.
Participate in process improvements and operational excellence initiatives.
Ensure adherence to ITIL processes for incident, problem, and change management.
Required Technical Skills
SharePoint Online
SharePoint Admin Center operations
Site collection provisioning and management
Web part configuration and basic design support
Permissions and compliance management (tenant, site, and item level)
Performance troubleshooting, outage handling, and diagnostics
OneDrive for Business
Deep understanding of OneDrive sync mechanisms
Retention policies, backup, and recovery
Troubleshooting sync failures, large file uploads, and connectivity issues
Power Platform
Troubleshooting Power Automate flows connected to SharePoint
Resolving issues related to Power Apps integrated with SharePoint sites
Microsoft 365 & Identity
Azure Active Directory (Entra ID) administration
Microsoft 365 Admin Center experience
General understanding of M365 services and integrations
Jitendra Singh
Sr.Technical Recruiter
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