Need: IBM FileNet Admin for Atlanta, GA

Job Title: IBM FileNet Admin
Location: Atlanta, GA
Duration: 12+ Months
Work Arrangement: Onsite/Hybrid (as per client requirement)

Position Overview

We are seeking an experienced IBM FileNet Admin with 8-10 years of verified, hands-on experience supporting enterprise document management technologies. This individual contributor role will be responsible for sustaining application and environment support, application administration, system monitoring, performance optimization, and troubleshooting of enterprise document management platforms.

The ideal candidate will possess strong expertise in IBM Datacap, IBM FileNet, enterprise infrastructure technologies, and application support processes, with the ability to work independently in a highly collaborative environment.

Key Responsibilities

Application & Environment Support

• Provide ongoing support for enterprise document management applications and environments.
• Perform application installation, build, configuration, and administration activities.
• Develop and maintain environment configurations and associated process documentation.
• Create and maintain operational procedures and support documentation for applications and infrastructure environments.
• Support code migration activities and application lifecycle management processes.

System Monitoring & Performance Management

• Monitor system performance, application availability, and infrastructure health.
• Perform system resource planning, forecasting, and capacity management activities.
• Identify performance bottlenecks and implement performance improvement initiatives.
• Ensure application stability, reliability, and operational efficiency.

Application Support & Troubleshooting

• Provide end-user application support and incident resolution.
• Perform root cause analysis and troubleshoot application and infrastructure-related issues.
• Coordinate with internal and external technology teams to resolve hardware and software issues.
• Provide off-hours support for scheduled maintenance activities and occasional production incidents when required.

Documentation & Process Development

• Develop, maintain, and update technical documentation, operational procedures, and support runbooks.
• Document system configurations, support procedures, and troubleshooting methodologies.
• Ensure operational knowledge is properly documented and maintained.

Required Technical Skills

Document Management Platforms

• Strong hands-on experience with:
  • IBM Datacap (Administration and User Support)
  • IBM FileNet (Administration and User Support)
• Experience with:
  • Document Management Technologies
  • Enterprise Content Management (ECM) Platforms
• Preferred experience with:
  • Vignette Image Capture
  • Vignette Integrated Document Management (IDM)

Operating Systems & Infrastructure

• Minimum two years of experience in user and administrator capacities with:
  • AIX
  • Linux
  • Windows Server Environments
• Experience with:
  • NFS
  • NAS
  • SSL Technologies

Database Technologies

• Good working knowledge of:
  • IBM DB2
  • Microsoft SQL Server (MSSQL)
  • Oracle Database

Middleware & Integration Technologies

• IBM WebSphere
• IBM MQ
• Application Integration and Messaging Technologies

Monitoring & Support Tools

• Dynatrace
• ServiceNow
• Microsoft Office Productivity Tools

Preferred Technologies

• Intellective Unity
• Apache Solr

Programming & Automation

• Shell Scripting
• Experience with scripting or programming languages for automation and operational support

Required Qualifications

• 8-10 years of overall experience in document management technologies and enterprise application support.
• Verified practical experience supporting enterprise document management platforms.
• Minimum two years of hands-on experience with:
  • IBM Datacap Administration
  • IBM FileNet Administration
  • AIX/Linux/Windows Administration
  • Shell Scripting or Programming
• Strong understanding of:
  • Application Lifecycle Management
  • Code Migration Processes
  • Production Support Methodologies
  • Incident Management and Root Cause Analysis

Required Skills

• Document Management Technologies
• IBM Datacap Administration
• IBM FileNet Administration
• Documentation Development
• Application Support and Troubleshooting
• Performance Monitoring and Capacity Planning
• System Administration
• Database Technologies (DB2, MSSQL, Oracle)
• IBM WebSphere
• IBM MQ
• Shell Scripting
• Dynatrace
• ServiceNow
• Enterprise Content Management (ECM)

Soft Skills

• Strong analytical and problem-solving capabilities.
• Excellent verbal and written communication skills.
• Strong documentation and process development skills.
• Ability to work independently and collaboratively across multiple teams.
• Strong organizational and troubleshooting abilities.
• Ability to provide support in both scheduled and occasionally unscheduled production environments.

Role: Document Management Engineer / Administrator
Primary Skills: Document Management, IBM Datacap, IBM FileNet Administration
Experience Required: 8-10 Years
Location: Atlanta, GA
Duration: 12+ Months

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Thanks & Regards
Ishita Bali
Novia Infotech LLC
4421 Avenida Ln, McKinney, TX 75070
Email: ishita.b@noviainfotech.com

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