Urgent requirement of L3 Application Support Engineer

Hi,

This is Diksha Chaudhary  working with Novia Infotech. We have the below contract job opportunity with one of our direct clients and would like to check if you have any resources available. Please send across the resume of your consultants along with the contact information at the earliest to diksha.c@noviainfotech.com.

Role: L3 Application Support Engineer

Location: New York (NY) or Dallas (TX) – 100% Onsite (5 Days/Week)

Duration: 12+ Months

Interview type: F2F Client Interview

 

Description:

Looking for experienced L3 Application Support Engineers to support a legacy treasury application within a global investment banking environment. The platform supports core treasury operations including liquidity management and internal financial processing, and is built using C++ running on a Unix/Solaris-based infrastructure.

 

The role will focus on deep production support, troubleshooting, code-level debugging, and system stability for a mission-critical treasury system.

 

Key Responsibilities

 

L3 Production Support

 

• Provide L3 support for a legacy treasury application built in C++ on Unix/Solaris infrastructure

 

• Investigate and resolve complex production incidents affecting treasury operations

 

• Perform root cause analysis (RCA) for system defects and operational failures

 

Code-Level Troubleshooting

 

• Analyze and debug C++ application code to diagnose system issues

 

• Implement bug fixes, patches, and minor enhancements where required

 

• Support application releases and production deployments

 

System Stability & Performance

 

• Ensure stability and availability of the treasury platform

 

• Monitor application performance, system logs, and operational metrics

 

• Support incident management, problem management, and operational governance processes

 

Knowledge Transfer & Transition

 

• Work with existing support teams to transition knowledge and support responsibilities

 

• Develop and maintain technical documentation and runbooks

 

• Assist with stabilization and long-term support of the platform

 

Required Technical Skills

 

• Strong hands-on experience in C++ application development/support

 

• Experience supporting applications running on Unix / Solaris environments

 

• Proven experience in L3 production support for enterprise applications

 

• Strong debugging and troubleshooting skills in legacy systems

 

• Familiarity with shell scripting and log analysis

 

Good to Have

 

• Experience working with treasury or financial systems within banking environments

 

• Exposure to liquidity management or internal banking platforms

 

• Familiarity with backend data stores or databases in enterprise applications

 

Experience

 

• 9–12 years of experience in application development/support with strong C++ expertise

 

• Prior experience supporting mission-critical financial systems preferred

 

Key Traits

 

• Strong analytical and troubleshooting capability

 

• Comfortable working with large legacy codebases

 

• Ability to support high-availability banking systems

 

 

 

'

Diksha Chaudhary US IT Recruiter www.noviainfotech.com

E: diksha.c@noviainfotech.com A: 4421 Avenida Ln, McKinney, TX, 75070

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