Hi,
This is Diksha Chaudhary working with Novia Infotech. We have the below contract job opportunity with one of our direct clients and would like to check if you have any resources available. Please send across the resume of your consultants along with the contact information at the earliest to diksha.c@noviainfotech.com.
Role: ServiceNow HAM/SAM Developer
Location: Jersey City, NJ (Onsite – Local Candidates)
Duration: 12+ Months
Description:
We are seeking a skilled ServiceNow HAM/SAM Developer with strong expertise in Hardware Asset Management (HAM) and Software Asset Management (SAM/SAM Pro). The ideal candidate will be responsible for designing, configuring, and optimizing asset lifecycle processes, integrations, and automation within the ServiceNow platform.
Key Responsibilities
ServiceNow HAM/SAM Implementation
- Design, configure, and enhance ServiceNow HAM and SAM / SAM Pro modules
- Manage full asset lifecycle from procurement to retirement
- Implement asset models, normalization rules, entitlement reconciliation, and compliance reporting
Asset Optimization & Compliance
- Configure license models, software discovery, and reclamation workflows
- Ensure compliance through asset tracking, reporting, and optimization
- Collaborate with CMDB teams to maintain data accuracy and completeness
Integration & Automation
- Design and develop integrations (REST/SOAP) with systems such as:
- SCCM / MECM
- Active Directory / Azure AD
- Discovery tools
- Procurement and finance systems
- Configure MID Servers, authentication profiles, and integration security
Development & Customization
- Develop and customize using:
- Business Rules
- Client Scripts
- Script Includes
- UI Policies & UI Actions
- Flow Designer
- Build workflows for asset requests, approvals, lifecycle changes, and compliance remediation
Data Management & Processing
- Create and manage:
- Scheduled jobs
- Transform maps
- Import sets
- Automate asset data ingestion and reconciliation processes
Reporting & Analytics
- Build dashboards, reports, and performance analytics
- Provide insights for asset visibility, cost optimization, and decision-making
Required Skills & Qualifications
Core Skills
- 6–8 years of experience in ServiceNow development
- Strong hands-on experience with:
- ServiceNow HAM
- ServiceNow SAM / SAM Pro
- Experience managing asset lifecycle and compliance
Technical Skills
- Expertise in ServiceNow development and scripting
- Experience with:
- REST/SOAP integrations
- CMDB and data management
- MID Server configuration
Preferred Skills
- Experience with enterprise IT asset management processes
- Knowledge of discovery tools and integration frameworks
- Familiarity with ITIL practices
Soft Skills
- Strong analytical and problem-solving abilities
- Excellent communication and stakeholder management
- Ability to work in fast-paced enterprise environments
Key Highlights
- High-demand role in ServiceNow Asset Management (HAM/SAM)
- Strong focus on automation, compliance, and integrations
- Opportunity to work on enterprise-scale ServiceNow implementations
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Diksha Chaudhary |
E: diksha.c@noviainfotech.com |
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