Job Title: Resiliency and Recovery Engineer – Tech Lead
Location: Charlotte, NC (Onsite)
Duration: 12+ Months
Experience Required: 8–10 Years
Job Description:
We are seeking an experienced Resiliency and Recovery Engineer – Tech Lead to drive application reliability, availability, and performance for mission-critical systems. The ideal candidate will lead SRE practices, incident management, and operational excellence while serving as a trusted advisor to the client.
Key Responsibilities:
- Own end-to-end application reliability, availability, and performance for client-critical systems.
- Define and govern SLIs, SLOs, and error budgets aligned with business and regulatory expectations.
- Lead production support and incident management, acting as Incident Commander for P1/P2 issues.
- Ensure robust monitoring, alerting, logging, and observability across application landscapes.
- Drive automation and self-healing capabilities to reduce manual effort and improve efficiency.
- Collaborate with development and DevOps teams to embed SRE practices into CI/CD pipelines.
- Oversee change and release readiness, ensuring risk-based production deployments.
- Act as the primary on-site SRE lead and client-facing point of contact.
- Conduct post-incident reviews (RCA/PIR) and ensure preventive measures are implemented.
- Ensure compliance with security, audit, and regulatory requirements.
- Lead and mentor onshore/offshore teams, ensuring SLA adherence and continuous improvement.
- Report operational KPIs, reliability trends, and improvement roadmaps to stakeholders.
Required Skills:
- Strong expertise in Resilience Engineering / Site Reliability Engineering (SRE)
- Experience with monitoring, observability, and incident management tools
- Knowledge of CI/CD pipelines and DevOps practices
- Strong leadership and stakeholder management skills
- Excellent problem-solving and analytical abilities
Thanks & Regards
Ishita Bali
Novia Infotech LLC
4421 Avenida Ln, McKinney, TX 75070
Email: ishita.b@noviainfotech.com
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