Hi
Hope you are doing well!!
I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details at Jitendra.s@noviainfotech.com
Role : Product Manager
Location: Phoenix, AZ – onsite
Role : Product Manager
Responsibilities:
"• “Credit card authorization experience preferred” Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop innovative solutions to meet those needs.
• Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and
customer outcomes
• Primary liaison between the Company and contracted third party servicing Partners.
• Establishes and maintains effective working relationships with the product operations team.
• Monitors and improves processes related to third party servicing to minimize risks and to ensure corporate reputation remains intact.
• Conducts contract testing to ensure compliance with AEMP 10 requirements.
• Oversees and evaluates the implementation of new products and services offered by Company at each third-party vendor to ensure quality and
appropriate risk mitigation.
• Collaborate effectively with all stakeholders and partners to ensure regulatory compliance
• Partner with Operation Excellence, Business, Product Management teams among others to identify gaps, create new processes and streamline processes
• Strong analytical discipline, solution-oriented mindset, and focus on outcomes
• Strong project/product management skills and demonstrated ability to manage multiple business priorities
• Ability to build strong relationships, communicate effectively and lead through influence
• Knowledge of Third-party monitoring, SLA tracking / Progress reporting and Process controls
• Responsible to ensure supplier compliance of AXP standards/requirements
• Drive departmental standards and audit /review remediation.
• Serve as an escalation point for Partner related issues and incidents
• Knowledge of Third-party lifecycle activities Pre-contract, Post-Contract and Termination
• Demonstrated ability to quickly adapt to changing circumstances with a will to win
• Identify opportunities to build dashboard and support leadership with regular updates "
Role Descriptions:
Understand business objectives and customer needs| identify creative ways to leverage capabilities| and develop innovative solutions to meet those needs.
Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and customer outcomes Primary liaison between the Company and contracted third party servicing Partners.
Jitendra Singh
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