Thursday, March 19, 2026

ServiceNow HAM/SAM Developer for Jersey City, NJ

Hi

My name is Rohit Chauhan, and I am a Staffing Specialist at Novia Infotech LLC. I am reaching out to you on an exciting job opportunity with one of our clients.

 

Job Title: ServiceNow HAM/SAM Developer

Location: Jersey City, NJ (Onsite)


Job Summary

We are looking for an experienced ServiceNow HAM/SAM Developer to design, implement, and enhance Hardware Asset Management (HAM) and Software Asset Management (SAM / SAM Pro) solutions. The ideal candidate will have strong expertise in ServiceNow development, integrations, asset lifecycle management, and CMDB alignment.


Key Responsibilities

ServiceNow HAM/SAM Implementation

  • Design, configure, and enhance ServiceNow HAM and SAM / SAM Pro modules across the full asset lifecycle (procure to retire)
  • Implement and maintain hardware and software asset models
  • Configure normalization rules, entitlement reconciliation, and compliance tracking

Software Asset Management & Optimization

  • Configure license models, software discovery models, and reclamation rules
  • Build workflows for software optimization and compliance management
  • Ensure accurate license usage tracking and compliance reporting

CMDB & Data Management

  • Collaborate with CMDB teams to ensure data accuracy, completeness, and integrity
  • Maintain relationships between assets, CI data, and business services
  • Support data governance and audit readiness

Integration & Automation

  • Design and develop integrations between ServiceNow and external systems:
    • SCCM / MECM
    • Active Directory / Azure AD
    • Discovery tools and third-party systems
    • Procurement, finance, and vendor platforms
  • Develop REST/SOAP APIs, transform maps, import sets, and scheduled jobs

Development & Customization

  • Develop and customize ServiceNow using:
    • Business Rules, Script Includes, Client Scripts
    • UI Policies, UI Actions, Flow Designer
  • Build and enhance workflows for asset lifecycle, approvals, and remediation processes

MID Server & Security

  • Configure and manage MID Servers, authentication profiles, and integration security
  • Ensure secure and reliable data exchange across systems

Reporting & Analytics

  • Create dashboards, reports, and performance analytics for asset visibility
  • Provide insights for decision-making and optimization strategies

Required Skills

  • Strong experience in ServiceNow HAM and SAM / SAM Pro modules
  • Hands-on experience with ServiceNow development and scripting
  • Expertise in asset lifecycle management (procure to retire)
  • Experience with REST/SOAP integrations and APIs
  • Knowledge of CMDB and data governance
  • Experience with SCCM/MECM, Active Directory, Azure AD integrations
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management

Preferred Skills

  • Experience in enterprise asset management environments
  • Knowledge of ITAM best practices and compliance frameworks
  • Familiarity with cloud asset management

 

 

Rohit Chauhan

IT Recruiter

E: rohit.c@noviainfotech.com

www.noviainfotech.com

A: 4421 Avenida Ln, McKinney, TX, 75070

 

 

 

 

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