Hi
My name is Rohit Chauhan, and I am a Staffing Specialist at Novia Infotech LLC. I am reaching out to you on an exciting job opportunity with one of our clients.
Job Title: ServiceNow HAM/SAM Developer
Location:
Jersey City, NJ (Onsite)
Job Summary
We are looking for an experienced ServiceNow HAM/SAM Developer to design, implement, and enhance Hardware Asset Management (HAM) and Software Asset Management (SAM / SAM Pro) solutions. The ideal candidate will have strong expertise in ServiceNow development, integrations, asset lifecycle management, and CMDB alignment.
Key Responsibilities
ServiceNow HAM/SAM Implementation
- Design, configure, and enhance ServiceNow HAM and SAM / SAM Pro modules across the full asset lifecycle (procure to retire)
- Implement and maintain hardware and software asset models
- Configure normalization rules, entitlement reconciliation, and compliance tracking
Software Asset Management & Optimization
- Configure license models, software discovery models, and reclamation rules
- Build workflows for software optimization and compliance management
- Ensure accurate license usage tracking and compliance reporting
CMDB & Data Management
- Collaborate with CMDB teams to ensure data accuracy, completeness, and integrity
- Maintain relationships between assets, CI data, and business services
- Support data governance and audit readiness
Integration & Automation
- Design and develop integrations between ServiceNow and external systems:
- SCCM / MECM
- Active Directory / Azure AD
- Discovery tools and third-party systems
- Procurement, finance, and vendor platforms
- Develop REST/SOAP APIs, transform maps, import sets, and scheduled jobs
Development & Customization
- Develop and customize ServiceNow using:
- Business Rules, Script Includes, Client Scripts
- UI Policies, UI Actions, Flow Designer
- Build and enhance workflows for asset lifecycle, approvals, and remediation processes
MID Server & Security
- Configure and manage MID Servers, authentication profiles, and integration security
- Ensure secure and reliable data exchange across systems
Reporting & Analytics
- Create dashboards, reports, and performance analytics for asset visibility
- Provide insights for decision-making and optimization strategies
Required Skills
- Strong experience in ServiceNow HAM and SAM / SAM Pro modules
- Hands-on experience with ServiceNow development and scripting
- Expertise in asset lifecycle management (procure to retire)
- Experience with REST/SOAP integrations and APIs
- Knowledge of CMDB and data governance
- Experience with SCCM/MECM, Active Directory, Azure AD integrations
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
Preferred Skills
- Experience in enterprise asset management environments
- Knowledge of ITAM best practices and compliance frameworks
- Familiarity with cloud asset management
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Rohit Chauhan IT Recruiter A: 4421 Avenida Ln, McKinney, TX, 75070
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