Location:Wilmington MA
Role: Windows and Vmware SME L3
- Design, implement, and manage VMware vSphere environments.
- Perform advanced troubleshooting and resolve complex VMware issues.
- Plan and execute VMware upgrades and migrations.
- Reviewing VMWare ESXi server performance
- Verifying VMWare ESXi server configuration
- Configuring VMWare ESXi for High Availability
- System security: Develop policies, procedures, and controls to secure the system
- Perform planning activities for the VxRail solution to be implemented and Support of VxRail
- System changes: Validate changes on the server, virtualization, and messaging platform by studying plans and requirements
- Disaster recovery planning: Work on disaster recovery planning, including handling disaster recovery policies and restoring databases
- Installs new applications and helps configure them including web servers, OS, and infrastructure components.
- Responsible for trouble-shooting customer VMware ESXi Infrastructure issues
- Design and implement tools and solutions for business continuity & disaster management.
- Oversee 2nd and 3rd level Infrastructure operations support on a 24x7 basis, with on-call support during off-hours for initial response to disruptions, outages and incidents.
- Implement ITSM and ITSM procedures with a focus on Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, and best practices for the technology organization.
- Work with peer Infrastructure and other IT Department Managers to provide input and strategic road map for Data Centre technical platforms.
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