Hi,
Hope you are doing well!!
I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details at Jitendra.s@noviainfotech.com
Title : ServiceNow Technical Lead (ITSM)
Location: Sunnyvale CA
100% ONSITE ROLE.
Exp Req : 12 yrs lead
Job Discription:
• 7+ years of experience in enterprise service management platforms, service management application delivery, or ServiceNow administration/development.
• Strong hands-on experience with ServiceNow ITSM modules and platform capabilities including workflow design, scripting, form and catalog configuration, and integrations.
• Experience participating in or leading platform transitions, tool consolidations, or migration programs involving service management processes and operational workflows.
• Strong understanding of ITIL-aligned service management processes including incident, problem, change, request, knowledge, and configuration management.
• Strong analytical, documentation, troubleshooting, and stakeholder management skills.
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