Need: Technical Engineer – Fraud Domain (Fiserv FCRM) for Plano, TX (100% Onsite)

Job Title: Technical Engineer – Fraud Domain (Fiserv FCRM)

Location: Plano, TX (100% Onsite)
Work Address: 6565 Headquarters Drive, Plano, TX 75024
Work Hours: 8:00 AM – 5:00 PM OR 9:00 AM – 6:00 PM
Duration: 12+ Months
Experience Required: 10+ Years

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Important Submission Criteria

• Experience with Fiserv FCRM (Financial Crime Risk Management) is mandatory
• Fraud / financial crime / regulatory compliance technology experience required
• Strong SQL + ETL + Power BI + PowerShell experience required
• 100% onsite in Plano, TX

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Job Summary

We are seeking an experienced Technical Engineer – Fraud Domain with strong expertise in Fiserv Financial Crime Risk Management (FCRM), fraud technology platforms, business systems analysis, SQL/ETL, reporting, and enterprise fraud solution support.

This role sits at the intersection of fraud operations, business analysis, regulatory technology, and technical engineering, supporting fraud product planning, documentation, solution analysis, testing, and enterprise implementation initiatives.

The ideal candidate will combine strong fraud domain experience with hands-on technical and analytical capabilities.

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Key Responsibilities

Fraud Technology Analysis & Product Support

• Support fraud technology product planning and solution development with strong focus on:
  • Financial crime risk management
  • Fraud detection ecosystems
  • Regulatory / compliance technology platforms
• Work extensively with Fiserv FCRM / Fraud Factory environments
• Support full product lifecycle including:
  • Requirements gathering
  • Analysis
  • Design support
  • Development coordination
  • Testing
  • Deployment validation

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Business Analysis & Documentation

• Gather and document:
  • Business requirements
  • Technical requirements
  • Workflows
  • Data mappings
  • System configurations
  • Technical specifications
• Create:
  • User stories
  • Acceptance criteria
  • Functional documentation
  • Process documentation
• Use JIRA for Agile requirement management and delivery support

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Stakeholder Collaboration

• Collaborate with:
  • Fraud teams
  • Risk teams
  • Business stakeholders
  • Technology teams
  • Product teams
• Facilitate communication between business and technical stakeholders to ensure solution alignment
• Support third-party risk technology initiatives where applicable

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Technical Engineering & Data Analysis

SQL / ETL

Strong hands-on expertise in:

• MS SQL Server
• Complex SQL querying
• ETL development / data transformations
• Data analysis and validation

Reporting & Analytics

Develop and maintain:

• Power BI dashboards
• Fraud analytics reports
• Operational reporting solutions

Automation / Scripting

Develop and support:

• PowerShell scripts
• Automation workflows

Nice to have:

• Python
• JSON handling

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Testing & Validation

• Participate in:
  • User Acceptance Testing (UAT)
  • Fraud solution validation
  • Functional verification
  • Production readiness checks

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Required Skills & Qualifications

Mandatory Skills

Strong hands-on expertise in:

• Fiserv Financial Crime Risk Management (FCRM) (mandatory)
• Fraud technology platforms
• Financial crime / compliance systems

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Technical Skills

Strong experience with:

• MS SQL Server
• ETL development
• Power BI
• PowerShell
• JIRA

Working knowledge of:

• JSON
• Python (preferred)

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Business / Functional Skills

Experience in:

• Requirements gathering
• Workflow documentation
• Data mapping
• Technical specification writing
• User story creation
• Acceptance criteria definition

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Domain Expertise

Strong understanding of:

• Fraud management
• Financial crime risk management
• Regulatory technology
• Compliance-driven solution environments

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Education

Bachelor’s degree in:

• Computer Science
• Information Technology
• Related technical discipline

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Soft Skills

• Excellent communication skills
• Strong stakeholder management
• Analytical problem-solving mindset
• Attention to detail
• Adaptability and collaboration
• Strong prioritization skills

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Key Skills

• Fiserv FCRM
• Financial Crime Risk Management
• Fraud Technology
• MS SQL Server
• ETL
• Power BI
• PowerShell
• JIRA
• Fraud Factory
• Business Analysis

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Thanks & Regards
Ishita Bali
Novia Infotech LLC
4421 Avenida Ln, McKinney, TX 75070
Email: ishita.b@noviainfotech.com

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