Hi,
This is Diksha Chaudhary working with Novia Infotech. We have the below contract job opportunity with one of our direct clients and would like to check if you have any resources available. Please send across the resume of your consultants along with the contact information at the earliest to diksha.c@noviainfotech.com.
Role: ScienceLogic (SL1) Platform Administrator
Location: West Palm Beach, FL
Duration: 12+ Months
Experience Required: 5+ Years in ScienceLogic (Enterprise Environment)
Description:
We are seeking a highly experienced ScienceLogic (SL1) Platform Administrator to lead enterprise monitoring strategy, platform administration, integrations, and automation initiatives. The ideal candidate will have deep expertise in SL1 architecture, large-scale monitoring implementations, ServiceNow integrations, and enterprise IT infrastructure environments.
Core Technical Expertise
ScienceLogic Platform Administration
- Serve as the primary technical SME for ScienceLogic (SL1) platform architecture and on-prem setup.
- Design, implement, and optimize monitoring across servers, databases, network devices, applications, and cloud infrastructure.
- Manage platform upgrades, patches, collectors, dynamic applications, power packs, and custom monitoring solutions.
- Ensure high platform availability, performance, and scalability.
Monitoring & Infrastructure Expertise
- Strong knowledge of monitoring protocols: SNMP, WMI, SSH, PowerShell, API, JDBC
- Experience monitoring:
- Windows, Linux, AIX servers
- Oracle, SQL Server, DB2 databases
- Network infrastructure
- Virtualization (VMware, vCenter)
- Storage & cloud platforms
- Perform threshold tuning, alert optimization, and monitoring noise reduction.
ServiceNow & Integration
- Design and implement integrations with ServiceNow, CMDB, and enterprise ITSM tools.
- Configure event management and incident workflows.
- Optimize CMDB synchronization and automated incident creation.
- Configure SNMP traps, APIs, and custom data collection methods.
Automation & Scripting
- Develop automation workflows for:
- Device onboarding
- Maintenance mode management
- Alert enrichment
- Utilize Python, PowerShell, and Shell scripting for custom monitoring and automation solutions.
Technical Leadership & Strategy
- Define and drive monitoring and observability roadmap aligned with business objectives.
- Lead architecture design sessions and technical reviews.
- Recommend enhancements for scalability, performance, and integrations.
- Mentor team members and guide best practices adoption.
Troubleshooting & Performance Management
- Investigate and resolve complex collection failures and integration issues.
- Perform root cause analysis for monitoring gaps and platform bottlenecks.
- Coordinate with ScienceLogic vendor support for escalations.
- Monitor platform health metrics and perform capacity planning.
Key Performance Indicators (KPIs)
- Monitoring platform availability & performance
- Successful onboarding and go-live milestones
- Alert accuracy and reduction of monitoring noise
- Stakeholder satisfaction
- Timely issue resolution
- Documentation quality and knowledge transfer
Professional Competencies
- Strong analytical and problem-solving skills
- Excellent communication (technical & non-technical audiences)
- Project management capability for monitoring initiatives
- Ability to coordinate across cross-functional teams
- Experience leading UAT sessions and go-live waves
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Diksha Chaudhary |
E: diksha.c@noviainfotech.com |
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