ScienceLogic (SL1) Platform Administrator
Location: West Palm Beach, FL
Duration: 12+ Months
Experience Required: 5+ Years in ScienceLogic (Enterprise Environment)
Job Summary
We are seeking a highly experienced ScienceLogic (SL1) Platform Administrator to lead enterprise monitoring strategy, platform administration, integrations, and automation initiatives. The ideal candidate will have deep expertise in SL1 architecture, large-scale monitoring implementations, ServiceNow integrations, and enterprise IT infrastructure environments.
Core Technical Expertise
ScienceLogic Platform Administration
Serve as the primary technical SME for ScienceLogic (SL1) platform architecture and on-prem setup.
Design, implement, and optimize monitoring across servers, databases, network devices, applications, and cloud infrastructure.
Manage platform upgrades, patches, collectors, dynamic applications, power packs, and custom monitoring solutions.
Ensure high platform availability, performance, and scalability.
Monitoring & Infrastructure Expertise
Strong knowledge of monitoring protocols: SNMP, WMI, SSH, PowerShell, API, JDBC
Experience monitoring:
Windows, Linux, AIX servers
Oracle, SQL Server, DB2 databases
Network infrastructure
Virtualization (VMware, vCenter)
Storage & cloud platforms
Perform threshold tuning, alert optimization, and monitoring noise reduction.
ServiceNow & Integration
Design and implement integrations with ServiceNow, CMDB, and enterprise ITSM tools.
Configure event management and incident workflows.
Optimize CMDB synchronization and automated incident creation.
Configure SNMP traps, APIs, and custom data collection methods.
Automation & Scripting
Develop automation workflows for:
Device onboarding
Maintenance mode management
Alert enrichment
Utilize Python, PowerShell, and Shell scripting for custom monitoring and automation solutions.
Technical Leadership & Strategy
Define and drive monitoring and observability roadmap aligned with business objectives.
Lead architecture design sessions and technical reviews.
Recommend enhancements for scalability, performance, and integrations.
Mentor team members and guide best practices adoption.
Troubleshooting & Performance Management
Investigate and resolve complex collection failures and integration issues.
Perform root cause analysis for monitoring gaps and platform bottlenecks.
Coordinate with ScienceLogic vendor support for escalations.
Monitor platform health metrics and perform capacity planning.
Key Performance Indicators (KPIs)
Monitoring platform availability & performance
Successful onboarding and go-live milestones
Alert accuracy and reduction of monitoring noise
Stakeholder satisfaction
Timely issue resolution
Documentation quality and knowledge transfer
Professional Competencies
Strong analytical and problem-solving skills
Excellent communication (technical & non-technical audiences)
Project management capability for monitoring initiatives
Ability to coordinate across cross-functional teams
Experience leading UAT sessions and go-live waves
Thanks & Regards
Ishita Bali
Novia Infotech LLC
4421 Avenida Ln, McKinney, TX 75070
Email: ishita.b@noviainfotech.com
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